Alliah Bago

Waiting on You is an interactive pop-up experience that shines a spotlight on the often-overlooked roles within the hospitality industry. Aimed at younger audiences, it blends playful design with educational storytelling to challenge negative stereotypes and promote empathy for service workers. Through character-driven games and engaging visuals, visitors explore real industry roles in a fun, approachable way. Inspired by interviews with hospitality professionals, the project encourages a more respectful and positive perception of those in the field. Waiting on You serves up awareness with a side of creativity, inviting visitors to see hospitality in a whole new light.